Have something to say? We are listening you.
Whether you have found an error in our toll rates, want to suggest a new expressway route, or just have a general question about using the calculator, we want to hear from you. We are a small team but we take every message seriously and respond to each one personally.
What You Can Contact Us About
We get messages for all kinds of reasons. Here are the most common ones:
Toll Rate Errors:
If a toll fee on our calculator doesn’t match what you actually paid at the gate, please let us know. Include your entry point, exit point, vehicle class, and the rate you were charged. This helps us update our data faster and keep the tool accurate for everyone.
Missing Routes or Interchanges:
Our calculator currently covers 13 major Luzon expressways. If there’s a specific interchange, exit, or route connection that’s missing, tell us and we’ll look into adding it.
Technical Issues: If the calculator isn’t loading, a button isn’t working, or something looks broken on your device, please describe the issue and tell us what browser and device you’re using. Screenshots help too.
Suggestions and Feedback:
Have an idea that would make this tool more useful? We genuinely want to know. A lot of the features we’ve added came from user feedback.
Partnership and Collaboration
If you represent a brand, app, or service relevant to Filipino drivers and want to explore working together, reach out through email and we’ll take it from there.
How to Reach Us
The fastest way to get in touch is through the contact form below. You can also email us directly if you prefer.
Email: [email protected]
We typically respond within 1 to 2 business days. During busy periods it might take a little longer, but we will get back to you.
Before You Write to Us About RFID Issues
We get a lot of messages from drivers having trouble with their EasyTrip or Autosweep accounts. We completely understand the frustration, but we are an independent website and cannot access or manage RFID accounts on behalf of any expressway operator.
For RFID and account-related concerns, please contact the operators directly:
- EasyTrip (MPTC): easytrip.com.ph
- Autosweep (SMC Tollways): autosweep.com.ph
- Toll Regulatory Board (TRB): trb.gov.ph
- NLEX Customer Service: 1-800-10-6359-6387
- SMC Tollways Hotline: 1-800-10-SMC-TOLL
They have dedicated support teams who can help with balance issues, sticker replacements, and toll disputes far better than we can.
We Appreciate You
This tool exists because Filipino drivers needed something simple and accurate. Every message we receive, whether it’s a correction, a suggestion, or just a thank you, helps us make it better.
Thanks for using Toll Calculator Philippines. Safe travels. 🚗